Business Practice Note No. 18: Effective communication

Michael Greenhalgh discusses the types of client a UK-based structural engineer may encounter, and considers the expectations they may have for the service to be provided.

In the first note in this series, Norman Train stresses the importance of making clear from the outset what an engineer will – and will not – do in return for their fee.

In the latest note in the series, Peter Smith gives readers tips on how to prioritise and manage their time effectively.