Managing risk and contractual liability. Part 2: The importance of accurate written records

Our series from insurance broker Griffiths & Armour moves on from examining the underlying causes of claims, to consider the effects of contractual terms.

The fifth part of our series from Griffiths & Armour demonstrates how communication failures lie behind many liability claims.

The third part of our series from insurance broker Griffiths & Armour explores the problems that can arise from failing to follow a tight brief.